NorrlandsOperan ticket office
Open Mon-Fri 08.00 am–6.00 pm
Address: Operaplan 5, Umeå
Phone: +46 (0)90-15 43 47
You will be required to provide a telephone number if booking by e-mail.
Your booking is valid only after you have received a confirmation.
Please reserve and pay for tickets at NorrlandsOperan's ticket office, located in the red-brown building to the left of the main entrence. On the day of performances, we also open the ticket office inside the foyer, alongside the restaurant.
Reserve your tickets well in advance to make sure you get them. You can reserve tickets through our ticket office, via www.norrlandsoperan.se, phone, e-mail or at ticnet.se
Please note that it is not possible to reserve tickets on the day of the performance. However, if there are any unsold tickets remaining, these can be purchased directly from the ticket office during office hours or at the ticket office in NorrlandsOperan's foyer from 50 minutes prior to the start of the performance. You will be required to provide a telephone number if you e-mail us your reservation. Your reservation is valid only after you have received a confirmation. Please note that the doors to the auditorium are most often closed at the start of the performance. Make sure to be on time!
Picking up Tickets
Reserved tickets can be picked up from NorrlandsOperan's ticket office (at no extra cost) or at a Ticnet agency (service charge will apply). Make sure to have your booking number with you when collecting your tickets. Tickets that have been collected cannot be refunded and may only be exchanged for the same production and only if seats are available, no later than three days prior to the performance. Any exchange of tickets will incur a fee of SEK 10 per ticket.
You can make payments at NorrlandsOperan's ticket office using any of the major credit cards. We also accept American Express and Diners Club cards.
We offer tickets at discounted prices for seniors, students, Stage Pass holders and children and youths for the majority of our performances. The youth discount generally applies up to and including the age of 19. For certain opera performances, however, youth discounts apply up to and including the age of 25. Groups of 10 or more may reserve tickets to the majority of our performances at a discounted price via NorrlandsOperan's ticket office.
Youths up to the age of 19 can gain entry to NorrlandsOperan's own performances free of charge 15 minutes prior to their start, if seats are available. This does not apply to family performances and special guest performances. Feel free to call us and ask if you are unsure. Tickets can be collected from the ticket office in NorrlandsOperan's foyer.
NorrlandsOperan's season programme guides are published twice a year – in the spring and autumn – and present our productions for the upcoming season. Printed season programmes are free and can be picked up from our ticket office and other locations around Umeå.
Treat someone to an experience!
NorrlandsOperan gift vouchers make wonderful presents for friends and family, clients and colleagues. Gift vouchers are valid as payment when buying tickets at our ticket office and can be made out in the amount of your choice.
Enjoy fine food at our restaurant
Lunches, drinks after work and evening buffets. NorrlandsOperan's restaurant offers fine food and drink for both theatregoers and those who want to dine out in style. Planning a party? We can help you put together party fare to suit your guests. Our restaurant is operated by Fazer Amica, the Nordic and Baltic regions' leading restaurant and conference company. Read more about our buffets and daily menus at www.norrlandsoperan.se.
NorrlandsOperans vänner (Friends of NorrlandsOperan) want you!
NorrlandsOperans vänner is a non-profit association with over 500 members. The association was founded in 1990 with the purpose of strengthening NorrlandsOperan's position in Swedish cultural life. It also functions as a meeting place for people of all ages who are interested in opera, dance and music. NorrlandsOperans vänner organises social events with artists, lectures on different artistic forms and trips to opera and dance festivals. Would you like to be a friend to NorrlandsOperan, too? Read more information at www.norrlandsoperansvanner.se (Swedish only).